Settlement Services

North Bay is just the right size to provide residents and visitors with respect and safety, as well as a workforce that is economically diverse. 

North Bay & District Multicultural Centre

With the opening of the North Bay & District Multicultural Centre (NBDMC) in February 2008, there are now many resources and people available to help with the transition of moving to North Bay. Several employees at the Multicultural Centre are newcomers themselves and can share their stories and give you first-hand advice.

With funding from Immigration, Refugees and Citizenship Canada and the Ontario Ministry of Citizenship Immigration and International Trade, NBDMC assists and support immigrants and refugees with integration and settlement needs.

NBDMC serves the settlement needs of newcomers to Canada (immigrants and refugees) in the Districts of Parry Sound, Nipissing, Temiskaming and Cochrane.

NBDMC services include:

  • Settlement and Orientation
  • Community Connections & Mentoring
  • Interpretation & Translation (fee)
  • English/French as a Second Language referrals (ESL/FSL)
  • Permanent Resident Applications & Renewals
  • Citizenship Assistance
  • Social events
  • Document Certification
  • Employment Support
  • Anti-Racism Lending Library

NBDMC services, except translation and interpretation, are free.

North Bay & District Multicultural Centre is a LGBTQ2S+ Positive Space that welcomes and supports everyone.

Visit their website here.

Find them on social media!


Diversity at Work Nipissing

The Diversity at Work Nipissing program offered through Yes Employment Services strives to assist newcomers on their path from that first Canadian job to economic stability. To support the unique needs of every newcomer they offer individualized action plans for each person/family.

Diversity at Work Nipissing offers the following programs and services:

  • Language Instruction for Newcomers to Canada (LINC): Language Instruction for Newcomers to Canada (LINC) is a FREE government-funded language training program designed to assist immigrants in learning English with a focus on the four skills: Writing, Speaking, Reading and Listening. In addition to learning English language skills, students in the LINC program learn a great deal about Canadian culture with themes such as employment, education, banking, travel, transportation, and more.
  • Settlement Services: They specialize in crafting personalized settlement plans and conducting orientation sessions on vital topics such as housing, employment, education, transportation, and more. Our team offers valuable assistance in filling out essential forms for Social Insurance Numbers, Ontario Health Insurance Plan cards, Child Tax Benefit, and various government programs. 
  • Support with Credential Assessment
  • Career Advice and Guidance
  • Individual Job Search Assistance
  • Canadian-Style Resumes and Cover Letters
  • Interview Preparation
  • Workplace Language Training
  • Canadian Workplace Rights and Culture
  • Job Placement

To determine your eligibility and learn more about how Yes can assist you, contact a member of their team. 

Hours of Operation:
Mon, Wed, Fri 8:30 am-4:30 pm * Tue 8:30 am-7 pm * Thu 9 am-4:30 pm

149 Main Street East, North Bay, ON, P1B 1A9

Phone: 705-476-3234


North Bay and District Multicultural Centre logo Image reads "a welcoming smile, a helping hand"


Want to learn more about local support services from some local newcomers?

Watch the video!